Privacy Policy

Privacy Policy for Real Estate Shepparton

Introduction

Welcome to Real Estate Shepparton’s comprehensive privacy policy. At our website and online platforms, we prioritize your privacy and are committed to safeguarding your personal data. This policy outlines our practices regarding the collection, handling, and protection of information from our users, ensuring compliance with global privacy regulations such as:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://real-estate-shepparton.thebestlocalpro.com
  2. All associated applications and mobile apps
  3. Online services and products offered through our platforms
  4. Interactions between users and our systems

Please note that this policy does not cover third-party websites, applications, or services linked from our platform, as they have their own privacy policies governing user data collection and use.

Processing Activities

This policy describes the types of information we process and the reasons for doing so when you:

  1. Use Our Services: As an authorized user, your account details, payment information, and service-related interactions are collected to provide and improve our services.
  2. Visit Our Websites: We track website usage statistics to enhance user experience and personalize content.
  3. Communicate with Us: When you contact us via email, phone, or SMS, we record the communication for customer support purposes.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: This includes usernames, passwords, and profile details required to create an account on our platforms.
  2. Payment Details: We process payment information, such as cardholder name, card number, expiration date, and CVV, for secure transactions.
  3. Financial Data: In some cases, we may collect financial records to facilitate specific services or verify user identity.
  4. Purchase History: Records of your purchases, including products, quantities, and transaction dates, are kept for analytics and customer support.
  5. Mobile Device Identifiers: Unique device identifiers and mobile app usage data may be collected for customization and analytics purposes.
  6. Location Data: With user consent, we access location information to provide location-based services and relevant content.
  7. Feedback and Reviews: We encourage user feedback and reviews, collecting associated text and metadata for improvement initiatives.
  8. Social Media Information: When you interact with our social media pages, we may collect your social media profile data for marketing purposes (with your consent).
  9. Product Preferences: Details about products viewed, added to carts, or purchased help us tailor recommendations and improve product offerings.

Cookies

We employ cookies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: Essential for website functionality and basic interactions.
  • Preference Cookies: Remember user preferences for a customized experience.
  • Analytics Cookies: Track site usage, measure performance, and understand user behavior to improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data to prevent re-identification. Our retention periods vary depending on the type of data and the context of its collection.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding personal data, including:

  • Access to your information and details about how it is processed.
  • Request rectification if your data contains errors or inaccuracies.
  • Erase or delete your data from our systems under certain circumstances.
  • Restrict processing in specific cases, such as objecting to direct marketing.
  • Data portability, allowing you to transfer your data to another controller.
  • Object to the processing of your personal data and have it stopped, except where we have compelling legitimate grounds.
  • File appeals or complaints with our privacy team regarding how we handle your data.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any changes will be posted on our website, and we encourage users to review these updates regularly.

Contact Information

For inquiries, unsubscribe requests, or questions related to data privacy, please contact us:

  • Email: [email protected]
  • Address: Real Estate Shepparton, [Street Address], [City], [Postal Code]